Effective Date: 9 July 2026

Verra Shield ("we", "our", "us") is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit www.verrashield.com.au or interact with our products and services.
1. Information We Collect

We may collect personal information including:

• Full name

• Company name

• Email address

• Phone number

• Business address

• Job title

• Enquiry details

• Product interests

• Any information you provide through our contact forms, email or telephone

We may also collect non-personal information such as:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on our website

• Referring website

• General website usage statistics

2. How We Collect Information

We collect information when you:

• Complete a contact or enquiry form

• Request product information or technical documentation

• Contact us via email or phone

• Subscribe to marketing communications

• Visit and browse our website

• Interact with our advertisements or social media pages

3. How We Use Your Information

We use your information to:

• Respond to enquiries

• Provide product information and technical support

• Process requests

• Improve our website and customer experience

• Send product updates, promotions and marketing communications (where permitted)

• Maintain customer records

• Meet our legal obligations

4. Marketing Communications

With your consent, we may send you information about:

• New products

• Technical updates

• Industry news

• Promotional offers

• Company announcements

You may unsubscribe from marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly.

5. Cookies

Our website uses cookies and similar technologies to:

• Improve website performance

• Remember user preferences

• Analyse website traffic

• Enhance user experience

You can disable cookies through your browser settings; however, some features of the website may not function correctly.

6. Analytics

We may use third-party analytics services such as Google Analytics to understand how visitors use our website.

These services collect anonymous information including:

• Pages viewed

• Time spent on pages

• Device type

• Browser information

• General geographic location

This information helps us improve our website and services.

7. Disclosure of Personal Information

We may disclose your personal information to trusted third parties where necessary, including:

• IT service providers

• Website hosting providers

• Marketing service providers

• Delivery and logistics partners

• Professional advisers

• Government authorities where required by law

We do not sell or rent your personal information to third parties.

8. Overseas Disclosure

Some service providers may store or process information outside Australia.

Where this occurs, we take reasonable steps to ensure your personal information is protected in accordance with Australian privacy laws.

9. Security

We take reasonable measures to protect personal information against:

• Unauthorised access

• Loss

• Misuse

• Alteration

• Disclosure

While we implement appropriate security measures, no internet transmission or electronic storage system can be guaranteed to be completely secure.

10. Access and Correction

You may request access to the personal information we hold about you.

If any information is inaccurate or outdated, you may request that we correct it.

To make a request, please contact us using the details below.

11. Third-Party Websites

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

12. Children's Privacy

Our website is intended for businesses and construction professionals.

We do not knowingly collect personal information from children under the age of 16.

13. Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on our website with the revised effective date.

14. Contact Us

If you have any questions about this Privacy Policy or wish to access or correct your personal information, please contact us.

Verra Shield

15. Complaints

If you believe we have breached your privacy, please contact us first so we can investigate and resolve the matter.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

Website: https://www.oaic.gov.au